Accessing Recordings

Find a Recording

1. Select the correct organization and open Recordings.
2. Search by meeting title or use the available filters.
3. Open the row menu and select View Details.
4. For an available recording, select Play Recording.

Playback opens the recording URL in a new browser tab. Controls depend on the browser or destination player; the dashboard details panel is not a built-in player with guaranteed speed, skip, annotation, or quality controls.

Search and Details

Text search matches meeting titles, not host names. Available filters cover title, status, duration, size, participant count, and recorded date. Filtering and sorting operate on the loaded list.

The details panel shows the meeting title, room name, recording ID, date, duration, and size. For attendance information, open the meeting's attendance report.

Open an available recording to play it. If playback fails, try again later or contact support with the recording details.

For a completed meeting, use its available recording or meeting record action to review associated materials. Their availability and authorization are separate from the recording list.

If Playback Is Unavailable

• Confirm that a cloud recording was actually made. A local recording stays on the recorder's device unless uploaded separately.
• Check the selected organization and clear restrictive filters.
• Wait for processing when the recording is not ready. There is no guaranteed processing time in this workflow.
• Check whether the recording has a usable file URL and whether the browser blocked a new tab.
• Contact your administrator if the file is missing, inaccessible, or remains unavailable.

Related

• Managing Recordings
• Recording During a Meeting