License Usage
Monitor the shared pool that controls how many meetings can run at the same time.
One license = one concurrent meeting. Licenses are shared across the organization and are not assigned to named users.
Open the License View
Go to Admin Panel → Licenses. The page shows current license capacity and active meetings reported for the organization.
Read the Capacity
The view can show:
| Value | Meaning |
|---|---|
| In use | Licenses currently consumed by active meetings |
| Total | Concurrent meeting licenses in the active subscription |
| Available | Capacity remaining for additional meetings |
| Utilization | Current usage as a percentage of total capacity |
For example, 3 / 5 means the overview reports three ongoing meetings against five licenses. It is not a guarantee that two more can start: live webinars and connected services can also hold slots in the shared pool, and a meeting being started can hold a slot before it appears as ongoing. The start request performs the authoritative capacity check.
When Capacity Is Full
When every license is in use, another meeting cannot start. Capacity becomes available when an active meeting ends or when the organization adds licenses through an available billing flow.
Authorized admins can end an active meeting to return its license to the pool, but doing so disconnects its participants.
Important Distinctions
- The number of organization users can be higher than the number of licenses.
- Joining a meeting does not consume another license; the active meeting itself consumes one.
- Scheduling a meeting does not reserve capacity.
- Licenses are capacity, not credits, so unused capacity does not accumulate.
- Current usage is operational data. Do not assume historical license analytics are available unless the workspace displays them.
Plan changes, quantities, timing, and prices are shown dynamically in the billing experience. Review the order summary before confirming a change.
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