Recordings and Storage

Accessing Recordings

Go to Admin Panel → Recordings to see all cloud recordings in your organization.

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What You Can See

Recording List

All recordings are displayed with:

Storage Summary

At the top of the page, you see:

• Total Storage Used — How much of your allocation is consumed
• Storage Limit — Your organization's total storage capacity
• Usage Percentage — Visual indicator of how full your storage is

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Storage Allocation

Your storage allocation depends on your plan and licenses:

Storage is pooled across your organization. All recordings from all members share this pool.

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Managing Storage

Monitoring Usage

Keep an eye on your storage, especially if:

• You record frequently
• You have auto-record enabled on rooms
• You're approaching your limit

The system shows warnings as you approach capacity:

• 80% — Warning banner
• 90% — Urgent warning
• 95% — Critical alert
• 100% — Recording may stop

Freeing Up Space

To reduce storage usage:

Option 1: Delete Old Recordings

1. Go to Admin Panel → Recordings
2. Find recordings you no longer need
3. Delete them (after downloading if needed)

Option 2: Download and Delete

1. Download recordings to local storage
2. Delete from cloud to free space
3. Keep the local copy as your archive

Option 3: Add Storage If you need the recordings online:

1. Go to Settings → Plans & Billing
2. Add a storage add-on
3. New capacity is available immediately

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Recording Status

Recordings go through several states:

Processing typically takes a few minutes after a meeting ends.

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Downloading Recordings

Admins can download any recording in the organization:

1. Find the recording in the list
2. Click Download
3. The file downloads to your device

For bulk downloads, select multiple recordings and use Download Selected.

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Deleting Recordings

To delete recordings:

1. Find the recording in the list
2. Click Delete
3. Confirm deletion

Deleted recordings immediately free up storage.

Bulk Deletion

For cleaning up many recordings:

1. Select multiple recordings using checkboxes
2. Click Delete Selected
3. Confirm deletion

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Who Can See What

Admins and Owners

• Can see all recordings in the organization
• Can download any recording
• Can delete any recording

Members

• Can see only their own recordings (meetings they hosted)
• Can download their own recordings
• Can delete their own recordings (from the App Section)

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What Happens When Storage Is Full

If you reach your storage limit:

1. Warning displayed — Hosts see warnings before/during meetings
2. Recording continues — A grace period allows active recordings to complete
3. New recordings blocked — After grace period, new recordings can't start until space is freed

To resolve:

• Delete old recordings
• Download and delete
• Add storage capacity

See Cloud Storage for complete details.

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Frequently Asked Questions

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Coming Soon

• Recording analytics — See which recordings are most viewed
• Automatic cleanup — Set policies to delete recordings after a period
• Sharing controls — More granular control over who can access recordings