Recordings and Storage
Find recordings, review organization storage usage, and understand current management limits.
Find Recordings
Open Admin Panel → Recordings for organization recordings. Search by meeting title and use the available status, date, duration, and size filters. Open a recording's details to review its metadata and available playback/download link.
Use View Old Recordings to find older recordings.
Availability depends on the recording data and its stored URL. Do not assume a fixed processing time or that a failed/missing recording can be recovered; contact support with the meeting details.
Permissions
The separate View Old Recordings view can include legacy recordings from other organizations belonging to the same owner. Do not assume the selected organization isolates the recordings in that view; verify each recording before sharing it.
Organization Owner and general Admin can use the general Admin Panel routes. Specialist administrative roles do not all have access to the Recordings route.
Deleting a recording currently requires Owner or general Admin authorization. Being the meeting host alone does not grant deletion permission. Do not treat a personal recordings view as a guarantee that recordings are private to their host: the current organization-recording read service checks organization membership rather than host-only access.
Storage Usage
Choose Usage from the recordings page to open the organization usage view. Storage is shared across the organization and can include meeting recordings, webinar recordings, Hub files, and connected recording sources, not just the rows on this page.
The Usage view shows used and included storage, plan/add-on capacity, source breakdowns, and the current overage/recording guard state. Use those live values rather than multiplying a fixed per-license allowance from documentation.
Where available, review the paid-overage setting, monthly spending cap, price, and confirmation before saving. Reaching included storage does not imply one universal grace period: the current policy and recording status determine whether new cloud recording is allowed. Do not assume active recordings are guaranteed to finish or that warnings always occur at fixed percentages.
See Cloud Storage for the billing workflow.
Download and Delete Carefully
- Open the recording's available playback/download link and verify that any local copy you need is usable.
- Use the recording's Delete action and review the confirmation.
- Confirm only when authorized and wait for the success result.
- Refresh Usage to review the reported storage total; do not assume immediate physical-storage reclamation or reversal of already incurred charges.
There is no documented recovery workflow for deletion. Keep needed copies first. Do not assume that deleting a room preserves its associated meeting records or recordings.
Use each recording's menu to manage it individually.
Do not rely on an unlimited-retention promise or assume that switching to Free automatically deletes recordings. Review the current subscription/storage state and confirm retention requirements with support before changing plans or removing data.
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