Roles and Permissions

Organization roles vs meeting roles

This page covers organization roles — what someone can do in the Admin Panel and platform.

Meeting roles (Host, Co-Host, Presenter, Attendee) are different and control what someone can do inside a meeting. Those are covered in the User Guide.

Organization Roles

Owner

The Owner is the highest-level role with complete control over the organization.

How you become an Owner:

You automatically become the Owner of any organization you create
An organization can have only one Owner

What Owners can do:

Everything an Admin can do
Promote members to Admin
Demote or remove Admins
Transfer ownership (coming soon)

Admin

Admins have full access to the Admin Panel and can manage most aspects of the organization.

What Admins can do:

Access the entire Admin Panel
Invite and remove members (except other admins)
Create and manage rooms
View all meetings and recordings in the organization
Manage billing, plans, and add-ons
Configure organization settings
End any active meeting

What Admins cannot do:

Promote members to Admin
Remove other Admins
Remove or demote the Owner

Member

Members can use the platform but cannot access the Admin Panel.

What Members can do:

Create and schedule meetings
Join meetings
Use meetings in existing rooms (if no scheduling conflict)
View their own meetings and recordings
Access the App Section fully

What Members cannot do:

Access the Admin Panel
Create or modify rooms
View other members' meetings or recordings
Manage billing or organization settings
Invite or remove other members

Permission Reference

Action	Owner	Admin	Member
Admin Panel
Access Admin Panel	Yes	Yes	No
View organization dashboard	Yes	Yes	No
Team Management
Invite members	Yes	Yes	No
Remove members	Yes	Yes*	No
Promote to Admin	Yes	No	No
Remove Admins	Yes	No	No
Rooms
Create rooms	Yes	Yes	No
Edit room settings	Yes	Yes	No
Delete rooms	Yes	Yes	No
Meetings
Create meetings	Yes	Yes	Yes
Schedule in rooms	Yes	Yes	Yes
View all org meetings	Yes	Yes	No
End any meeting	Yes	Yes	No
Recordings
View own recordings	Yes	Yes	Yes
View all org recordings	Yes	Yes	No
Manage org storage	Yes	Yes	No
Billing
View billing info	Yes	Yes	No
Change plans	Yes	Yes	No
Manage payment methods	Yes	Yes	No
Settings
Edit organization branding	Yes	Yes	No
Configure org settings	Yes	Yes	No

*Admins can remove Members but not other Admins or the Owner.

Changing a Member's Role

Promoting a Member to Admin

Only the Owner can promote someone to Admin:

Go to Admin Panel → Settings → Members
Find the member in the list
Click to view their details
Change their role to Admin
Save changes

Demoting an Admin to Member

Only the Owner can demote an Admin:

Go to Admin Panel → Settings → Members
Find the admin in the list
Click to view their details
Change their role to Member
Save changes

Role changes take effect immediately

When you change someone's role, their permissions update right away. If an Admin is demoted while using the Admin Panel, they'll lose access on their next action.

Best Practices

Who Should Be an Admin?

Make someone an Admin if they need to:

Manage team members (invite, remove)
Create and configure rooms
Monitor organization-wide activity
Handle billing and subscription changes

Keep the Admin List Small

More admins means more people who can make significant changes. Consider:

Most team members should be Members
Reserve Admin for those who actually need management access
The Owner should be someone who won't leave the organization unexpectedly

Admin is a sensitive role

Admins have access to billing information, payment methods, and can make significant changes to your organization. Only grant Admin access to trusted individuals. Granular roles (like billing-only access) are coming soon.

Coming Soon

Billing Admin — A role with access only to billing and subscription management
Granular permissions — More fine-grained control over specific actions
Custom roles — Define your own roles with specific permission sets