Managing Members
Review member details, remove organization membership, and handle invitations.
Review Members
Open Admin Panel → Settings → Members. Search by name or email and use the role/status filters. The table shows names, email addresses, roles, invitation status, invitation dates, and join dates when available.
Use the row menu's View Details action for the read-only profile and invitation timeline. Statuses include accepted, pending, and cancelled; an accepted invitation represents joined membership.
Remove a Member
The current removal request requires the organization Owner or general Admin. Access to the Members page under a specialist role does not grant this permission.
- Find the member and open the row's actions menu.
- Select Remove Member.
- Check the member identity and acknowledge the confirmation checkbox.
- Confirm removal and wait for the success result.
Removal revokes that organization membership, not the person's entire account. It does not itself delete their meetings or recordings. Do not rely on it to terminate an already-running meeting; end that meeting separately if necessary. Review retained organization data under your own retention policy.
The service rejects self-removal through this action. Do not use member removal as an ownership-transfer workflow. A removed person can be invited again.
Roles and Ownership
Choose the appropriate role when inviting a new member. Contact support for an existing-member role change or ownership transfer.
Pending and Cancelled Invitations
Use Resend Invitation for a pending or cancelled invitation. Wait for the displayed cooldown if the button is temporarily unavailable. Check the address and ask the recipient to check spam before resending.
Resending a pending invitation requires the Owner. For a cancelled invitation, the interface removes the cancelled record and sends a new invitation, requiring Owner or general Admin permission. These are different operations despite sharing a resend control.
To withdraw a pending invitation, use the row's removal action and confirm. The removed invitation can no longer be accepted. For a cancelled invitation that needs a different role, review the invitation form before sending it again.
See Inviting Members for multiple invitation rows and bulk import, and Roles and Permissions for current action restrictions.
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