Managing Members
Edit member details, remove members, and handle pending invitations.
Viewing Your Members
Go to Admin Panel → Settings → Members to see everyone in your organization.
The page shows:
- All members with their name, email, role, and status
- Summary counts — total members, breakdown by role, pending invitations
- Search and filter — find specific members quickly
Member Details
Click on any member to see their details:
- Email address
- Current role
- When they joined
- Status (active, pending)
Removing a Member
When someone leaves your organization or no longer needs access, you can remove them.
Find the Member
Go to Admin Panel → Settings → Members and locate the person you want to remove.
Open Member Details
Click on the member to view their details.
Remove from Organization
Click Remove and confirm the action.
What Happens When You Remove Someone
- They immediately lose access to your organization
- They're removed from the member list
- Their personal account remains (they can still use other organizations)
- Their past meeting history in your organization is retained for records
- Recordings they created remain in your organization's shared storage — admins will need to manage these (keep or delete)
Cannot remove Admins
If you're an Admin, you cannot remove other Admins. Only the Owner can remove or demote Admins. Contact your organization's Owner if you need to remove an Admin.
Changing Roles
To change someone's role (e.g., from Member to Admin):
- Go to Admin Panel → Settings → Members
- Click on the member
- Select a new role
- Save changes
See Roles and Permissions for details on what each role can do and who can change roles.
Managing Pending Invitations
Invitations that haven't been accepted yet appear in the pending section.
Resending an Invitation
If someone didn't receive their invitation or it expired:
- Find them in the pending list
- Click Resend Invitation
- A new invitation email is sent
Resend timer
To prevent accidental spam, there's a cooldown period between resends. The button shows a countdown if you need to wait.
Cancelling an Invitation
If you invited the wrong person or they no longer need to join:
- Find the pending invitation
- Click to cancel or remove it
- The invitation link becomes invalid
Member Status
Members can have different statuses:
| Status | Meaning |
|---|---|
| Active | Member has accepted invitation and can use the platform |
| Pending | Invitation sent but not yet accepted |
Searching and Filtering
Use the search bar to find members by:
- Name
- Email address
This is helpful in larger organizations with many members.
Frequently Asked Questions
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